In the live chat you should get replies the fastest. All of our team replies here. Live chat should be available at all times at the bottom right on desktop and mobile.
You will find our WhatsApp contact in the email footer of your booking confirmation. Currently it is not possible for us to provide WhatsApp support for enquiries since WhatsApp only allows one person to reply. As soon as WhatsApp offers a business solution where more than one person is able to reply messages (currently under development), we will expand our support to WhatsApp.
Currently we cannot provide any SMS support.
PT Bali Ide Internasional
Jalan Beji Ayu No. 6
Sunset Road, Banjar Tag Tag
Seminyak 80361, Kuta
Badung, Bali, Indonesia (Please always make an appointment first since we are not always in the office)
Monday - Friday: 10.30 am - 6pm (please always make an appointment)
You may be able to meet us sometimes on Saturday and Sunday in the office but you need to make an appointment first.
How to find us
Driving on Sunset Road towards the airport you pass the first traffic light (Burger King). A few hundred meters before the second traffic light (Mc. Donalds & Starbucks) there is a Toyota dealer on the left. Right in front of the Toyota dealer there is a street called Jalan Beji Ayu. Turn left into Jalan Beji Ayu and follow the street for about 250 meters. Our office is on the left side and has the number 8. It is exactly opposite a big storage hall.