Gili Island and Lombok Speedboat Tickets

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    4.5 stars
    68 reviews

    Gili-Islands1.jpg
    Gili-Islands1.jpg
    Provider: Marina Srikandi, Ganggari, Semaya One, Sindex & Wahana Gili Ocean
    Publish Rate: 1.200.000 Rp.
    Our Rate: 500.000 Rp.
    Saving: 60%
    Map


    Welcome to our most popular offer. Thousands of students and tourists every year book their fast boat tickets with us. We do not just offer any kind of service and provider. We make sure you get the best service at the best price. We compared many providers, checked the quality and insurance papers and even tested personally their services. Safety and flexibility as well as a fair price-performance ratio are our most important criteria for choosing a provider.


    How it works To make a booking please fill in the booking form below. You need to choose to pay by PayPal or credit card in advance or by cash during boarding. For cash payment, please keep in mind that we still require a payment authorization. This means Paypal will authorise funds as much as you spend for the ticket, however this is only a virtual payment, after 30 days the authorization will be released automatically by PayPal. Otherwise we are not able to place the reservation for you. In case you don't have a credit card or PayPal, please contact us in the live chat on the bottom left and leave us a message. We will be able to help you. After you have filled in the booking form you'll get a booking confirmation by email. You just need to reconfirm this email to confirm that all details are correct. Then you'll get picked up on your chosen date and the driver will bring you to Padang Bai harbour. You'll receive your printed ticket at the harbour and can enter the boat. There is no pick-up service for Lombok and Gili Islands. From Lombok you can take a taxi. From Gili islands you can just walk to your accommodation since all three islands are very small.


    Destination:

    Route: Bali (Padang Bai) - Gili Trawangan - Gili Air - Lombok (Bangsal)

    Route: Gili Trawangan - Gili Air - Lombok (Bangsal) - Bali (Padang Bai)


    Speedboat Departure

    • Departure from Padang Bai (morning): 9.15 am, 9.30 am, 10.00 am. And afternoon: 1 pm (please check the availability)
    • Return from Gilis/Lombok: 10.45 am, 11.30 and 14.30 (please check the availability)


    Price

    Published Rate / person Our Rate / person Saving
    One Way 600.000 Rp. 350.000 Rp. 42%
    Return 1.200.000 Rp. 550.000 Rp. 54%
    One Way min. 5 people 600.000 Rp. 300.000 Rp. 50%
    Return min. 5 people 1.200.000 Rp. 500.000 Rp. 58%


    What's included in the price?

    • Pick-up and drop-off at your accommodation in Bali
    • Insurance cover (PT. Jasa Rahardja)
    • Help with your luggage
    • Additional fee applies for surfboards: 50.000 Rp. / surfboard / one way
    • Pick up and drop off for the following areas: Airport, Tuban, Legian, Kuta, Seminyak, Kerobokan, Sanur, Jimbaran (Central), Ubud (Central), Candidasa (Jalan Raya Candidasa only)


    What's NOT included in the price?

    • 60.000 Rp. Harbor entrance fee per person / ticket (Starts: Juli 2017)


    Payment options

    Cash paymentPayPalMit Visa-KarteMaster Card


    Pick up and boat departure Pick Up Schedule

    This is the time table about the approximate pick-up time in your accommodation

    Area Pick up morning Pick up afternoon Surcharge
    Nusa Dua 6.00 am - 7.00 am 9.00 am - 11.00 am 75.000 Rp./pax
    Tanjung Benoa 6.00 am - 7.00 am 9.30 am - 10.30 am 50.000 Rp./pax
    Uluwatu/Balangan/Ungasa 6.00 am - 7.00 am 9.30 am - 10.30 am 50.000 Rp./pax
    Jimbaran (meeting point at McDonald's) 6.00 am - 7.00 am 9.30 am - 10.30 am 0 Rp.
    Karangmas and Kedonganan (Jimbaran) 6.00 am - 7.00 am 10.00 am - 11.00 am 50.000 Rp./pax
    Kuta/Seminyak 6.30 am - 7.30 am 10.00 am - 11.00 am 0 Rp.
    Kerobokan (meeting point at Burger King Sunset Road) 6.30 am - 7.30 am 10.00 am - 11.00 am 0 Rp.
    Kerobokan (outskirt) 6.30 am - 7.30 am 10.00 am - 11.00 am 50.000 Rp./pax
    Umalas 6.30 am - 7.30 am 10.00 am - 11.0 am 50.000 Rp./pax
    Canggu 6.00 am - 7.00 am 9.30 am -10.30 am 50.000 Rp./pax
    Denpasar (meeting point at KFC Sanur) 7.15 am - 8.15 am 11.00 am - 12.00 am 0 Rp.
    Sanur 7.15 am - 8.15 am 11.00 am - 12.00 am 0 Rp.
    Ubud (Ubud centre) 6.30 am - 7.30 am 10.30 am - 11.30 am 0 Rp.
    Ubud (outside the centre) 6.30 am - 7.30 am 10.30 am - 11.30 am 75.000 Rp./pax
    Candidasa 8.00 am - 8.30 am 12.00 am - 12.30 am 75.000 Rp./pax
    Padang Bai 8.00 am - 8.30 am 12.00 am - 12.30 am 0 Rp.


    * Surcharge

    • Ubud (outside the centre)/ Kedewatan, Goa Gajah, Sayan, Penestanan, Mas, Lotunduh: (75.000 Rp. per person / one way)
    • Gianyar (Tegalalang, Pejeng, Payangan, Sukawati, Sebatu, Mambal, Keliki): 350.000 Rp. per car/one way
    • Canggu, Pecatu, Uluwatu, Balangan, Tanjung Benoa, Nusa Dua (75.000 Rp. per person / 1 way)
    • Tulamben/Amed (400.000 Rp. per car / 1 way)
    • Tanah Lot (550.000 Rp. per car / 1 way)
    • Kintamani (500.000 Rp. per ar / 1 way)
    • Lovina (700.000 Rp. per car/ 1 way)
    • For other locations please enquire


    Harbour location information (Boarding Points):

    • Bali: Jalan Pura Segara Padang Bai harbour parking area
    • Gili Trawangan: Next to Sama Sama Reggae Bar
    • Gili Air : Next Scallywags Restaurants
    • Lombok: Bangsal ferry Terminal


    Why book here?

    • Because it works! (we offer this service for more than 5 years already)
    • We compared all providers and selected the best to become our partners
    • No cancellation fee: Cancel your booking until 5pm the day before departure with 100% refund
    • Receive Instant SMS and E-Mail with your booking number
    • Pay in cash at the harbour (We don't know any other agency who offers this service)
    • Safety is the highest priority
    • Late bookings: Most of time we are able to confirm bookings on late notice
    • Friendly service
    • Best price-performance ratio
    • Insurance cover


    Terms and Conditions

    • The passenger is required to give complete name of every passenger in the same reservation number
    • The passenger is required to travel with valid passport for foreigner and KTP for Indonesian citizen
    • Please contact us 2 days in advance to reschedule your ticket and the seat is subject to availability
    • Cancelation made after 5.00 pm (1 day before departure) is subject to 100% cancelation fee.
    • To book your return ticket (open ticket) is 2 days before arrival and the seat is subject to availability
    • We are unable to replace the ticket if you lose it, keep it carefully. Please contact us
    • Schedule can be changed without any prior notice due to the weather circumstances, boat capacity, government policy or other safety reasons.
    • The provider reserves the right at any time to cancel the trip, change facilities, services or price. You may then choose before departure to accept the changes or receive a full refund.


    Others

    If you'd like to go to Gili Meno, you can take a public boat from Gili Trawangan twice a day at 9.00 am and 3.30 pm. And from Gili Air the boat departs at 8.30 am and 3.00 pm. The cost is 2,5 euro and it's 15 minutes ride.


    Pictures


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    Reviews

    Excellent servic: Study in Bali is a safe way to book an activity. Quick answer and available for questions when you need. Very professional I recommend !!
    Everything is great.: After i had booked speedboat ticket, i got email from Riki. She is very nice and answers quickly. So my travelling is so convenience.
    Speedboat from Padang Bai to Gili Air: The respond to questions by email was promptly and competently answered. The transport beginning with the pick-up from our accommodation in Bali, the speedboat transfer and finally the drop off to another property in Bali has worked smoothly. 100% recommended. I will book my next transport with you - for sure! :)
    Fastboat to Gili air: Everything worked out very well! After we had planned to confirm the booking once more by Email, and we only noticed the morning of the departure, we were not sure if it would still work out. Ms Riki was however already at 6am reachable by Whatsapp and everything was quickly settled :) Crossing with Sindex was very relaxed and the waves very calm.
    Speedboat Gili: Everything worked out very well.
    All the best: Everything worked out great. Since I had not received the confirmation email, I contacted Riki, who replied immediately and helped me. Thank you! At the harbour we were taken directly to the counter, so we didn't have to squeeze through the mass of people who still needed a ticket. The crossing with Semaya One was good.
    Problem discovered, risk mentioned: This was our 2nd transfer via this portal. The price for the transfer by speedboat plus shuttle service is unbeatable (Gili Trawangan to Uluwatu). The driver just wanted us to drop in Jimbaran, in the middle of nowhere. After calling Rikki and making a clear announcement to the driver everything worked well. No extra charge and direct transfer to the hotel. Just great. The portal really cares about their customers and help wherever they can... Really recommended--- Thanks you made our holiday stress free.
    Very good and cheap: My wife, two friends and I booked the speedboat with auslandssemester-bali.de. The team was very helpful and the organization of our trip was very good.

    Our speedboat company was Ganggari. All transfers were organized well. Our trip to Gili was a little bit turbulent due to the rough sea, our return trip was comfortable. Concluding we can totally recommend both auslandssemester-bali.de and Ganggari.
    All the best: Everything worked out great! Pick-up was very punctual and also the transfer by speedboat was very good! Thank you very much
    Great Trip to Gili Islands: Trip was great (pickup, nice comfotable speedboat, well organized). Would use Wahana again.
    Bagus!: The processing and pick-up worked out like clockwork, both from Study in Bali's and the transportation company's side. On the way back we had planned our timing for check-in bad and were notified the boat was already full. The team at Study in Bali took care of the matter by booking us a return trip with another provider at no extra cost and us not having to worry at all. Impeccable service, highly recommended!
    Good and cheap: Everything went great, I would use your services again :)
    Bagus sekali!: Very trustworthy, and the cheapest transport i have found in Bali! Everything went easy. Can definitely recommend
    Plain awesome!: In May 2014 we booked through this website a trip to Gilis with Wahana. Everything worked out well - would do it again anytime!
    Gili Air: Everything worked out great. Recommended!
    Everything worked out well: The best price, problem-free and fast contact. The transport company had made a mistake with our tickets though and we were wrongly issued tickets for the afternoon boat, but the mistake was immediately corrected. The hotel pick-up went flawless.
    Everything was great: We were picked up on time, the driver took us to collect our tickets and we hopped on the boat. The drive home went as smoothly! Everything was great! :)
    Just perfect!: "Easy booking, best price and super fast service by Study in Bali and help within minutes via Whatsapp after having some E-Mail issues.

    Also perfect service by Wahana speedboat! Pick-up and drop-off service were really nice! 5 stars!!"
    Everything went great: Punctual pick-up from the hotel. Very well organized. I can only recommend. Thank you.
    Awesome!: Everything worked out great, the pick-up from the hotel was punctual
    Everything was great: We were picked up on time and everything went smoothly. Quick response by E-mail, even in the evening! Will do it again
    Again and again...: Planned it, made the booking, and everything went smoothly. Compliments.
    Great trip: Speedboat trip was great. Convenient, punctual, friendly staff and a great boat. Recommended.
    Wahana speedboat: The prices are reasonable for students - booking has always been problem-free - the first pick-up was a bit chaotic but since then everything has worked out well (In 2012 they once forgot to pick us up) - the "check-in" went great - by recommending them we have made several friends happy, too!
    Easy to book and very cheap!: Booked the tickets to Gili Air one day in advance. The boat (Sindex) was quite new and in very good condition. The staff was super friendly and we had a nice time. The transport to the harbour could be slightly improved as it was an old bus and very full.

    All in all a perfect boat trip!
    Affordable and well organized: The trip to Gilis was really pleasant and well organized. The price was not bad at all either. I do recommend to use their services.
    Reliable and cheap: I have been used twice their services, I never had any problem, everything was well organized. In addition, the staff was very available to reply to all of my questions. Thanks guys!
    Easy and affordable: I believe that this is one of the most easiest and affordable options to travel to Gili Islands. Thanks for making it so easy.
    Price/performance top!: We have done research for quite a long time and then decided to book through this website. Price top. Performance well. We had to wait for 1 hour in the hotel for our pick-up, but from there everything went smoothly. To the 300.000 Rupiah per person, 50.000 was added at the harbour. No one told us what that was for.

    But these ‘hidden’ costs are pretty normal in Indonesia.

    The boat ride from Bali to Gili T took only 1 hour and 20 minutes. It was quite wobbly, but good to endure.

    Can therefore only recommend this website!
    Good and easy transfer: The transfer from our hotel to the boat was really easy and fast then the crew on the boat was friendly as well the only negative thing was that we didn't bring to our hotel in ubud only to a central point
    From Bali to Gili Trawangan: It worked fine. However, we were not picked up from our hotel but instead from a pick-up point 1,2 kilometers away. Which with luggage meant an additional taxi ride. Then we drove to Serangan and from there for 2,5 hours to Gili Trawangan. The drive and boat trip were uncomplicated, however we were surprised that the boat didn't leave from Padang Bai as written on the homepage.
    Uncomplicated processing with small flaws: The service in total is simple and inexpensive. We arrived well and punctually at our destination. The price-performance ratio is great. Just the communication structure needs some improvement. The booking confirmation took so long we were not sure if it even had worked. No one picked up when we called... The departure times are really only approximate indicators - nothing non-typical for Indonesia.
    Sindex: +/+ The boatride went smoothly according to my bf as I always get seasick :( Spacious boat with good chairs. Great 90's dvd with boyband music lol. -/- The boat didnt leave in time. Didnt get to see much of the staff. I asked for travel medicine as I read about that they had complimentary travel meds and bottle of water. Only thing I got was a plastic bag. It was really cold at the boat because of aircon. Consider taking a scarf and/or sweater to keep warm. Also the free transport from padangbai to the rest in Bali were packed so we arranged our own transport.

    Overall - 4 stars for getting us from Gili T. to Bali.
    Gili Trawangan: Very cool, everything worked out well. The shuttle bus driver should mind his passengers more.
    Allover okay: The tickets are extremely cheap. The speedboat ride was good. However the transfer on the way to harbour was a bit questionable. The driver was late, AC wasn't working and windows couldn't be opened so I was really happy when we reached the harbour and I was able to breath again. On th return transfer those who wanted to go to Kuta/Tuban had to wait 30 minutes as Wahana hadn't arranged enough shuttle buses. One of the original ones was going to the airport and refused to take us with it even though I told the driver our hotel was only a 1 minute walk from the airport. The bus rather drove half empty instead of taking us and a few others with it. The driver who took us to out hotel in the end had very little knowledge of the area and was looking at his phone 90% of the time when driving. I didn't really care but the were a few really dangerous situations (and I'm not talking of those that are normal in Indonesia) when he just kept looking at his phone. Conclusion: The speedboat trips were great but the shuttle bus transfer needs improving.
    Gili Island: February 2015. Simple and quick, everything worked out perfect. Would gladly do it again.
    Great service, the ferry was not on time at Gili Air though: The ferry was about an hour late in Gili air. Other than that, it was a good experience overall.
    Well organized and cheap: The boat trip with Wahana Ocean was well organized because all boats arrived on time and there was always an employee of the company around to support and help their clients. Thus, the price was also OK. All in all, I can definitely recommend the services.
    Semaya One: The communication through email was great. The pickup at the hotel was punctual and the trip by boat went smoothly. The return trip however was not nice. The boat arrived 45 minutes too late, we were already scared to be stuck on the island. Then we had to pass Gili Air and Gili Meno. In Gili Meno it took a long time to load all the suitcases, as there were many people with big luggage. The luggage was even put at the exits, as there was no more space in the storage bin. The air was getting worse and worse on the boat, but the windows could not be opened because of the big waves. When one person passed out, the front doors were finally opened. The luggage in the exits got wet, but at least some fresh air came in. Many people got not well (sweating, nausea and vomiting) and the ride lasted for two hours. We were glad to finally be safe after the ride. At the harbour we were overwhelmed by all the taxis. They said to be much faster than the shuttle buses. We didn’t accept their offers however and went to the Semaya One office where we were allocated to the drivers. This went quite quickly and the trip back to Seminyak took about an hour and a half. All in all, we would not make the trip again. We didn’t like Gili Trawangan that much. But everyone will have their own experience.
    Well: Semaya One: We wanted to go from Padang Bai to Gili T. In Padang Bai there was a mess before the departure, no system, all passengers of all providers were mixed up. You don't really realise if your boat arrives. Suitcases are loaded, we got a bottle of water. Unfortunately Gili T was the second island to be sailed into. That's when a 1,5h ride became 3h! Return ride similar: at 11:30 we should depart, but until the boat arrived, all passengers got off the boat and the new ones got on board it was 1pm. Otherwise it was a rise without any problems!
    Severel criticisms: +everything went well, I was picked up at the hotel and made it to Gili Air and back

    - the planning was miserable. I hadn't received a confirmation and didn't know if I'll ever be picked up. When the driver finally arrived he was about 30 min. late - on the way back the boat was overcrowded. People hat ti sit on the roof and were soaking wet on arrival. Others stood at the stern of the boat. There were many drunken people from Gili Trawangan on the boat who vomited because of the rough swell. - the transport back to Kuta was okay. There were 3 busses, but more people, so I was lucky to get a seat. A french couple had no such luck and had to remain in Padang Bai (I don't know what happened to them) - we were promised a transport back to the hotel. Instead we were dropped somewhere in Kuta and had to find our way back to the hotel on our own (on our own expense, of course) not okay!"
    Speedboat to Gili Air: THE COMPANY IS GREAT, THE REST SO AND SO. The contact with Riki was great and a small problem regarding the return from Giii Air was quickly solved. The driver to the harbour was friendly and had everything under control. But it became extremely crowded in the small bus, which was rather designed for backpackers than for people with suitcases. Fortunately no one had a surfboard or any other large equipment with them. At the harbour the check-in (in a restaurant) was, at least for us, problem-free. Someone else there was crying because they were having some issues. The loading and boarding was somehow hectic but the guys on board seemed to have everything under control so far. The ride with the speedboat was problem-free and without any large waves. It seemed everyone got to their destination with their luggage. When getting off the boat, big luggage is not so easy to handle. The German way is a lot different. The return trip went somewhat in the same manner. When we got back to the harbour and were approached by the drivers, it seemed that the ones who required extra payment would be also faster in getting us to our destination. So we decided upon that option. But likely less because of the actual driving time but instead because the bus was smaller and we arrived relaxed at our hotel. It should also be said that with bigger luggage taking a horse cart taxi in Gilis is a "must", unless your accommodation is right at the harbour. With the few euro cost it shouldn't be a big deal anyways. You can also have the reception order one for us when leaving. For us it worked out great.
    Everything great: We booked three times through … already. It has always worked out very well. When we booked an evening before we contacted Riki via Whatsapp. Our questions were answered quickly. We can recommend this for 100%!

    Thanks and nice greetings, Andreja
    Everything worked out well: Smooth operation, good price, pick-up was more than punctual. It was the best
    Went well: Pick-up went very quickly. The driver was very friendly and careful in the traffic. Boat was on time, but some of the other customers were not. That wasn't the company's fault, though. So everything was perfect. I also want to give special thanks to the contact person at Study in Bali. Very helpful. Thank you!
    Very satisfied: Everything went great. We were picked up from the hotel at the agreed time. The boat operated safely.
    Everything was impeccable: The pick-up from Candidasa went exactly as it was supposed to. In Padang Bai: The ticketing and briefing on the boat by locals was a bit confusing but eventually everything worked out flawlessly. The boat was probably overloaded with customers but it was bearable for the people sitting on the top deck. Crossing was really nice with dolphin sightings.
    Everything great: Everything worked great with punctuality and price-wise I can definitely recommend
    Five stars: Everything has always worked out great. Great value for money, top communication, highly recommended!
    Speedboat to Gili: Everything went great
    Perfect boat ride to Gili: Easy registration, confirmation followed directly...Pick-up and the entire transportation were flawless - everything worked in a punctual, friendly and fair manner. The speedboat ride was superb with beautiful views. With good luck on top of the deck with water and music. I wish everyone a great trip :) Best regards, Linda
    Wahana: Everything was perfectly organized. The booking went smoothly, the pick-up happened on time and the return trip was wonderful. We got a quick answer to all our questions, and felt more like we were communicating with old friends. Thank you to the whole Study in Bali team for all your efforts. Greetings from Christopher and Dana
    The best: Everything worked out great. Absolutely recommended
    Highly recommended: Pick-up was on time, the boat was fast and gave a secure impression.
    Wahana Gili Ocean: Everything worked out perfect! Highly recommended!
    Cheap, but unfortunately started with an hour delay: After having asked for 3 times at the booth of Semaya One, someone finally told us that the boat was on the way and about 1 hour late. We could not get away from the harbour and had to wait in the small hall.

    The captain probably thought it was a good idea to catch up the time. The passengers were bumping on the chairs several times because the impact of the waves was big with the fast driving speed. I was frankly happy when I arrived in Padang Bai.

    The organization to get from the harbour to Ubud by bus worked smoothly, it took approximately 1.5 hours to get there.
    good value, smooth trip: Everything went more or less according to plan. A bit of waiting at Padang Bai as the boat departed slightly behind schedule, but it seems every fast boat departing from Padang Bai is more or less in the same queue situation. Friendly staff and the boat ride was all good. For pickup, the driver came directly to my house, but for drop off he didn't want to enter my neighborhood. I just told him to go in and he did. If you encounter the same I'd recommend you just demand (politely, of course) that you are dropped off in front of your door, assuming the minibus can easily navigate the roads as is such in my neighborhood. All in all, a positive experience!
    Speedboat: Everything worked out fine. Unfortunately originally we booked for the afternoon, but that's not possible from Ubud. Therefore we were picked up in the early morning. Everything else was great.
    Technically everything was good, but: The driver was unfriendly and played a bit too much with his phone while driving, so I didn't really feel safe. If he was on the phone we drove slower but if no one answered his calls he started driving faster. The pick-up was on time but otherwise it wasn't that special. On arrival at the harbour we checked-in and then had to wait for an hour. There was a good atmosphere on the boat as we had music, and the crossing went fast.
    Everything ok: We were picked up by the Wahana driver on time from our hotel. On the way to Padang Bai we picked up a couple other customers as well...it then got a little bit crowded in the car but for us it was ok. Otherwise everything went well, we had nice Email exchange with the Study in Bali team :) Thanks
    Actually an all-around success: Bali-Lombok, Gili Air-Bali. We heard about this website when we were already in Bali. At first we were unsure if it would be good, but I have to say that everything went well. I can definitely agree with the previous reviews as we also booked only two days in advance and got an instant response. The transfer from and back to our accommodation went well and everything was fine on the boat rides as well. We won't give the full 5 stars though due to a few issues: - You have to adapt to a wide time window for the pick-up (Ours was 1 hour late from the earliest pick-up time told to us) and the driver is of course a typical Indonesian (using mobile phone while driving and running through red lights). For us this wasn't a problem though as here you have to adapt to these traffic conditions and "punctuality". - The "Check-in" tables looked quite improvised (in a restaurant at Padang Bai and on the beach on Gili Air), so I can understand that some issues might arise there although that wasn't the case with us. - Your luggage might get a little bit wet during the boat transfers . You have to understand that as there might be rough seas on the way, which cannot be completely avoided. Otherwise we were satisfied as for this price everything worked well and we were even able to tell our preferred drop-off point later on in the trip. You have to be flexible with the Indonesian way of handling things. Everything might not always go so smoothly, but try to stay patient ;-) Overall I can recommend this offer fully!
    Good if you want to book in advance: It worked well. Unfortunately transfer wasn't included as there is only one pick-up location in Ubud. A pity.
    Oh well - all's well that ends well...: Unfortunately it didn't really work well for us! After we were still sitting in the lobby 1 hour after our supposed pick-up time, we called the agency. We were told "You haven't been forgotten, a taxi is on its way". After half an hour more we called the speedboat provider directly to ask them. We were told " There is a problem with the tyre and a traffic jam" - we should take a taxi and come to the harbour! We were running out of time as it was already 11.30am. We needed 1,5 hours by taxi and the departure time was set for 1pm. We just made the boat. We didn't pay the taxi ourselves! Our hotel manager had explained this to the taxi driver! He should get the money directly from the speedboat provider! They were nice and all but missing some organizational skills...
    Transfer to Lombok with Semaya One: Unfortunately we are a little bit disappointed that they forgot to pick us up from our villa in Padang Bai. We had booked tickets for 9am, inclusive of a pick-up at 8/8.30am. Unfortunately nothing happened. This meant our speedboat left already. As an excuse the people at Semaya One told us that they thought someone from the accommodation would bring us to the harbour. We could've also ran! With our heavy backpacks! Thanks a lot. We wanted to cancel everything, but then whoosh, one hour later two drivers arrived on motorbikes thinking now we could go. With all our luggage. When we arrived, instead of an apology (customer is the king?) the young lady wanted to sell us new tickets for the return! At 10am on the boat, the toilets were unusable and there were no life jackets! Wow!! Great company. Better to pay a few euros more if you prefer security. The staff on the boat were all the time just looking for free seats where they could sleep until the arrival.
    The way there great, return was a flop!!!: I booked the return tickets a few days before the departure, which happens easily through the website as long as you have good internet connection. I immediatle received an Email to reconfirm the dates and times. We already spent the night before departure in Padang Bai, and an employy of Wahana even came to pick us up from our hotel, even though the check-in point was only a few meters away. We arrived at the boat and took off also relatively punctually. Unfortunately we had some problems during the return trip. To be safe, we phoned Wahana office on Gilis on the morning of the departure to confirm the departure time. We were told the boat was already full and we should come to the harbour before 2 pm for clarification, even though we had already paid our tickets for that boat. I then contacted Riki who helped us immediately. It turned out that the system hadn't detected us but we could still go to the harbour at 2.30 pm to make it to he 3.30 pm boat. It then turned out that the boat would leave at 4pm instead. No problem. Then we didn't receive any additional info until 5 pm, which was a shame, as we had to spend half a day sitting and waiting at the meeting point without any additional information. The organization there was unfortunately annoying, and was handled a thousand times better on departure from Padang Bai.
    A somewhat chaotic impression :): In the beginning of the trip they let so many guests board the speedboat that we felt like we were stuck in a sardine can. We were very happy that we were among the few that were allowed to stay on the top deck. The pick-up from the hotel was good, but on return everything felt a bit chaotic... in the parking lot at the harbour we felt a bit lost until we found the right shuttle bus, and after that we unfortunately found out that the driver didn't really have an idea where to go. Ultimately it is a good and cheap way to get to Trawangan and back.
    Speedboat review: The trip from Bali to Gili T worked well including the transfer from Ubud. What was stupid that we didn't et any confirmation for the booking so still the night before we didn't know if we would get picked up the next morning. We had booked open return for the trip back from Lombok. In the reconfirmation of the tickets there had been a misunderstanding between Study in Bali and Wahana, and due to that we had to basically beg to be allowed to board the boat that we had booked the night before. The fact that the morning boat leaves from a different harbour than the afternoon one also gave us a little bit of a hectic relocation schedule. The Rp.50 000 transfer from Padang Bai to Uluwatu was very cheap, although I've never met a worse driver, and I'm not even the most sensitive person. The price is good, and I would book here again. But everything didn't go completely perfect.
    Plan it well - it helps to ask: Everything worked out well in the beginning and we arrived safely. The crossing is safe and we would book the trip again. However, by a happy coincidence the night before the trip we asked to re-confirm the date and instead of the afternoon boat we got picked up at 6.30am for the morning boat. Without our enquiry we would have overslept our pick-up and lost 400 000 because the check-in office had deposited the wrong price. On the way the transfer worked great, but on return the drive from Padang Bai to Uluwatu took 3,5 hours.


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